Versand

Processing Time All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method.

Delivery Timeframes

  • Portugal: 1–3 business days
  • European Union: 3–7 business days
  • Rest of World: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

International Shipping & Customs Orders shipped outside the EU may be subject to import duties, taxes, and customs fees. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Damaged Shipments If your order arrives damaged or does not arrive within the estimated timeframe, please contact us so we can investigate and resolve the issue promptly.